"Croston Cactus" 2013-2014 Plant List
Mail Order Terms
Tel: 01257 452555 EMAIL: sales@croston-cactus.co.uk
Please note! We do not sell wild collected cacti!
This is our offering for 2013/2014. After a series of
exceptionally bad winters we are trying to rebuild our stocks and concentrate
on varieties which can cope with cooler conditions. We hope there is still
something to take your interest!
·
PRICING includes suggested pot sizes along
with the price of the plants. Our plants are between 3 and 15 years old.
·
POSTAGE
- Postage and packing is extra – please
note that due to the recent massive Post Office price increase we have had to raise
our charges. As postage is now charged on package size as well as weight, 1-3
small plants P&P is £3.50; 4-6 small plants P&P is £6.50;
for larger quantities or bigger plants, please check with us for postage rates.
We usually send orders by First Class package post up to 2kg. Parcels over this
weight will be sent by “Express 48” Parcel Force service
·
MINIMUM
ORDER VALUE – £10 for
·
PAYMENT
– May be made by cheque
or postal order, crossed and made payable to "JOHN HENSHAW"
·
CREDIT CARDS - Please note we are only able
to process credit card payment for orders made via the Internet. We use PayPal to handle all secure
credit card transactions. We do not view any card details, your payment request
is forwarded to the PayPal web site where you can choose to pay using your
card, or PayPal account if you are already a PayPal account holder. This is a very secure method of payment,
however as it costs us 5% of payments we prefer cheques!
·
ORDERING
BY EMAIL OR TELEPHONE - We recommend that you query
availability of plants prior to ordering as some items are in very short
supply. If you wish to place an order by telephone, we will be pleased to hold
the plants for 7 days pending arrival of your cheque/Postal
Order.
·
For express service & customers wishing
to order by email, please email your request to sales@croston-cactus.co.uk and indicate that you wish to pay on
line. We will confirm the availability of plants in your order and issue an email
invoice including postage costs. The email will link to the PayPal web site for
you to make your payment. If you need make changes to the order before payment
just email us back with revisions. We normally try to post the plants within 24
hours of receiving confirmation from PayPal of your payment (see POSTAGE
paragraph above).
·
YOUR
MAIL ORDER RIGHTS - We attempt to comply with the EU
“Distance Selling Directive” & OFT “Guidelines for
shopping from home” Plants are perishable so can not be guaranteed indefinitely,
but if any arrive from us in an unsatisfactory condition, return immediately
for a refund or replacement. We usually aim to post orders within 24 hours of
receiving your cheque or postal order. If you have not received your plants within
10 days of sending payment for your order,
please contact us by email or telephone. We may occasionally delay sending just
prior to bank Holidays or during frosty weather.
·
PERSONAL DATA – We only hold your
name and address details when you request a paper copy of our list. These are
not divulged to any other parties. For internet customers, we only hold your
details for the purpose of processing your order. We do not make bulk
e-mailings, nor will we notify you when our new list comes on line. Please make
sure when ordering that your contact details including post code are clear.
·
NURSERY
VISITS - Our 20ft x 42ft sales & 75x15ft display and propagating
glasshouses are open to personal customers. The nursery is open Monday-Sunday
but by appointment only. If you intend visiting, a prior telephone call or
email will confirm and may save you a wasted journey. We are usually open Bank
Holidays. The nursery is situated on the A581 just east of the B5253, 15
minutes from junction 27 or 28 of the M6, or junction 8 of the M61. Telephone
or email us for more detailed directions, or information on local amenities.
|
John & Norma Henshaw July 16th
2013